Your Information Cannot Be Verified

We are unable to process your request because of one or more of the following reasons:

  • We are unable to verify your identity because you either do not have our extension installed or have uninstalled our extension. When a user uninstalls our extension, we de-identify their data and make sure that user can no longer be associated with any data in our systems. Therefore, we are unable to retrieve that information.
  • We are unable to verify your identity because you are submitting this request on the incorrect device or browser. Please re-submit your request on the device and browser from which our extension was installed.

If you believe you have one of our extensions installed, or you have attempted to submit a request on the wrong browser, you are welcome to re-submit your request and complete the verification steps using the same link. Or, to learn about our data privacy practices, please review our Privacy Policy.

Please note that we are required by California Civil Code section 1798.105(d) to keep a record of your attempt to submit a request.

If you have any questions, please contact us at [email protected].

MyStreamingGuide Opt-Out

I am Opted Out

I am Opted In

What is the effect of my opt-out? By opting out, you will no longer receive personalized ads from us. Personalized ads, sometimes referred to as targeted or interest-based ads, are based on information about you and your visits to websites where we provide ads or content. You can see your opt-out status from MyStreamingGuide above. Once you are opted-out of the sale of your personal information and personalized ads from MyStreamingGuide, you cannot opt-in again using this page. To opt-in to your specific device or browser again, please email us at [email protected].

Please note that because we manage your preferences through the use of cookies, if you delete your cookies or use a new device, you will have to opt back out again. Instead, you may wish to uninstall the Extension, which will provide the same effect of an opt-out. As described above, you may uninstall the Extension by following the directions provided here.

You should also know that even if you choose not to be served personalized ads from us above, you may receive personalized advertising and other similar features from other websites that you visit or services that you use. You can generally opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and the DAA website.

Welcome to the User Request Submission page

Your Verification Token is provided below. Please do not share this Token with anyone else. To complete your request, please fill out the OneTrust webform below with your Request Type, Full Name, Email Address, and the Verification Token within twenty-four (24) hours.